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FREQUENTLY ASKED QUESTIONS


General FAQS
  • Services
  • Will the clinic have disabled access?
  • Will there be a chaperone at my appointment?
  • As an NHS Patient, will I have to pay for any of my treatment?
  • How do I use Beacon services?
Will the clinic have disabled access?

Our clinic location has been chosen to allow for ease of access for wheelchair users. If you or a member of your party require a wheelchair, or have any other special requirements relating to disability, please enquire at reception or inform the service before your appointment.  

Will there be a chaperone at my appointment?

All patients have the right to have a chaperone present on the day of their appointment. Our use of chaperones is to promote an overall sense of safety and comfort for our patients. Our Chaperones are trained healthcare professionals and are members of our medical team, therefore they uphold the same levels of confidentiality and patient care as our clinicians.  

As an NHS Patient, will I have to pay for any of my treatment?

When using any of our services as an NHS patient, the NHS will cover every aspect of your care. The only cost you may incur is travel to and from the clinic if you require public transport/taxi etc.  

How do I use Beacon services?

If you require treatment from one of the services that we offer, simply ask your GP to refer you to Beacon Medical Services Group through ERS. (See services page for what services we offer and locations).  

Do you have questions that have not been answered by our website? Get in touch, our team are experts and are always happy to help. (see contact us for more information.)  

 

 

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